Your Ultimate Online Casino FAQ Companion

Our comprehensive FAQ page answers all your burning questions about gambling at online casinos. From claiming the best bonuses to using the fastest payment methods, we’ve got you covered right here!

  • Learn how online casinos work. From payments to safety, and encryption to fair gaming, we’ve covered every aspect to ensure you have the best playing experience possible.
  • Understand the rules of the most popular casino games. Our answers cover all aspects including slots, table games, live casino and the top strategies to use.
  • Claim bonuses with confidence. Explore all types of bonuses, from no deposit deals to the intricacies of free spins deals.

Expert Summary

  • General Online Casino FAQ – Learn how online casinos operate, responsible gambling practices, payment methods, and safety measures.
  • Online Casinos Games FAQ – Get answers about specific game rules, strategies, or tips for maximising your enjoyment and winning potential.
  • General Casino Bonus FAQ – Browse our intensive Q&A on everything from common bonus varieties to wagering requirements and other restrictions.
  • No Deposit Bonus FAQ – We cover how these risk-free bonuses work and how you can use them to win real money at online casinos.
  • Free Spins FAQ – This section explains the different types of free spins and provides practical answers and tips to get the most out of your free spins bonus. 

General Online Casino FAQ

Learn how online casinos operate, responsible gambling practices, payment methods, and safety measures. Whether you’re new to online gambling or seeking clarification on key aspects, the answers below will tell you everything you need to know and more!

Payments

Online casinos typically accept credit/debit cards, and a range of e-wallets, such as PayPal, Neteller, and Skrill. You might also have the option of bank transfers and prepaid cards to fund your casino account.

Crypto casinos or hybrid casinos will also allow you to transact with Bitcoin and other popular cryptocurrencies for secure transactions.

Most payment methods can be used to make deposits, but withdrawal options are usually more limited. For example, while some sites allow you to fund your account with cash vouchers, you can never withdraw as cash.

Sticking to the same deposit and withdrawal method will help speed up the process when it comes to cashing out. That’s why we always recommend checking the availability on the casino’s payment page before making a deposit.

E-wallets, like PayPal, Skrill, and Neteller, allow you to store funds securely and make transactions online. Simply link your bank account or card to a virtual wallet and use it to deposit and withdraw funds at online casinos.

E-wallets offer fast and secure transactions, often with lower fees compared to other payment methods. They also provide an extra layer of security if you don’t want to give your personal bank details directly to the casino.

Withdrawal handling times vary depending on the casino’s systems and the payment method you have used. E-wallet withdrawals are usually processed within 24-48 hours, while bank transfers and card withdrawals may take 3-5 business days or longer.

Some casinos may charge fees for specific payment methods or withdrawals exceeding a particular frequency, i.e. more than four withdrawals in one month. These fees will rarely exceed 2.5% and will be stated clearly before you perform any transactions.

Yes, online casinos often impose minimum and maximum limits on the amount you can deposit and withdraw in a single transaction. Deposits are generally tied to a minimum of $10 or $20.

Withdrawals are more changeable, with some casinos limiting the amount you can withdraw in a day, week, and month. For example, you could be limited to $1,000 in a single transaction or $5,000 over a 30 day period.

There are three main ways to do this. 1. Choose a reputable online casino with a history of fast payouts and efficient customer service. 2. Verify your account in advance according to the casino’s Know Your Customer (KYC) process. 3. Stick with quicker payment methods such as e-wallets whenever possible.

Always keep your payment details secure, use strong passwords, and regularly monitor your account activity for any unauthorised transactions. Also, familiarise yourself with the casino’s payment policies and player support details to avoid any nasty surprises in the future.

Yes, e-wallet withdrawals are typically faster than bank transfers or card withdrawals due to their streamlined processing. For example, a bank transfer can take three to five business days, while an e-wallet withdrawal is processed in a few hours.

If you’re happy to transact with crypto, this will be your fastest option as crypto withdrawals are typically completed in a few minutes to a couple of hours.

Yes, most online casinos allow you to use different payment methods for deposits and withdrawals, as there’s typically less choice for withdrawals. However, you should keep in mind that this could result in a lengthier KYC process as there’s more information to verify.

Licensing And Safety

Licensing ensures that online casinos operate within legal boundaries and adhere to strict regulations set by gaming authorities. It assures you that the casino upholds fair gameplay, security, and responsible gambling practices, making it a safer place to play.

Licensed casinos must comply with regulations regarding player protection, fair gaming, anti-money laundering measures, and responsible gambling practices. They are subject to regular stringent audits and inspections to ensure they are continuing to comply with these rules.

SSL (Secure Sockets Layer) encryption technology encrypts data transmitted between your device and the casino’s server. This helps to ensure that sensitive information such as personal details and financial transactions remains secure and protected from unauthorised access.

Look for visual indicators such as a padlock symbol in the browser’s address bar or “https://” in the website URL. Additionally, reputable casinos often display SSL certification badges from trusted security providers alongside licensing details on their footer.

Licensed casinos use Random Number Generators (RNGs) to ensure that game outcomes are truly random and unbiased. They also undergo regular audits and testing by independent third-party agencies to verify the fairness and integrity of the games they provide.

You can verify the legitimacy of an online casino’s license by checking with the licensing authority directly. Alternatively, look for the license number and regulatory information displayed on the casino’s site. This is usually found in the footer or help section.

Responsible Gambling

Responsible gambling involves betting within your means, maintaining control over your gambling habits, and seeking help if needed to prevent addiction and mitigate potential harm. All licensed online casinos are required to give you the tools and contacts to help.

You can access these tools through your account section, or have them applied manually by reaching out to customer support.

Licensed online casinos are legally bound to offer session or time limits, deposit limits, self-exclusion, access to self-evaluation tests, access to your account and transaction history, cooling off periods, temporary suspension, and permanent suspension.

These will help you to manage your gambling activities and detect any potential problems in the early stages.

Deposit limits allow you to set the maximum amount you can deposit within a specified time frame. You can choose any amount you like, but it’s advisable to always stick to a budget that you can comfortably afford to lose.

Self-exclusion lets you voluntarily ban yourself from accessing your online casino accounts for a designated period, i.e. one week, one month, six months, etc. It gives you a break from gambling and prevents any impulsive or compulsive behaviour.

Time-outs allow you to temporarily suspend access to your account for a specified duration. This is a shorter period than self-exclusion. The purpose of this tool is to give you time to reassess your gambling habits to avoid starting any excessive or problematic behaviour.

Reality checks are prompts or push notifications that serve as reminders to take a pause. They’re programmed to pop up at regular intervals, for example, every 30 minutes. They offer the opportunity to take a step back and assess your gambling activity before deciding whether or not to continue.

Top Tip

How To Gamble Responsibly

Gambling responsibly is one of the best ways to have fun at no deposit casinos whilst protecting your health, relationships, and finances. You can become a pro at this with our responsible gambling page, which contains everything you need about self-assessment, tools, where to get help, and more.

Online Casinos Games FAQ

In this section, we answer common questions about different types of online casino games. Whether you’re curious about specific game rules, strategies, or tips for increasing your winning potential, we’ve got you covered.

Online casinos offer a diverse range of games to appeal to different gambling tastes. Most sites offer a collection of slots, progressive jackpots, table games (e.g. blackjack, roulette, and baccarat), live dealer games, video poker, scratch cards, and speciality games like bingo and keno.

Slots are casino games based on traditional fruit machines. Today you’ll find slots with spinning reels, cascading reels, and volatile reels like Megaways. With any kind of slot, the aim is to land matching symbols on paylines and win prizes.

Every slot has functionality to allow you to set the bet size, and sometimes you can set your spins to autoplay.

Progressive jackpots are slot games with a jackpot that increases over time. A portion of each bet wagered contributes to the jackpot, which can grow to millions of dollars. Progressive slots run on a network, with players from several casinos adding to the prize pool.

Megaways slots feature an innovative game engine developed by Big Time Gaming, a company eventually purchased by Evolution. These slots offer dynamic reel layouts and a variable number of paylines, creating up to 117,649 ways to win on each spin.

You should be aware that Megaways slots are known for their high volatility, meaning the wins are larger but less frequent.

RTP (Return to Player) is a percentage indicating the average amount of money returned to casino game players over time. Higher RTP slots theoretically offer you better long-term returns, so always consider RTP when choosing which slots to play for optimal value.

The average slot has an RTP of 96%, but this doesn’t guarantee a return of $96 for every $100 bet. RTPs are theoretical percentages calculated on thousands of spins.

Read our page on RTP and the house edge to learn more.

Volatility, also known as variance, refers to a slot game’s risk and reward level. A game is usually ranked as low, medium or high volatility.

Low volatility slots offer frequent but smaller wins, while high volatility slots offer more significant but less frequent wins. Always choose games with volatility that match your risk tolerance level.

Learn more in our guide to volatility in casino games.

RNGs are algorithms that generate random outcomes in casino games, ensuring fairness and unpredictability. They produce random results for each spin or hand, making predicting or manipulating game outcomes impossible, thus ensuring completely random and unbiased results.

RNGs are built-in to all non-live casino games.

The big names powering some of the most popular casino games include NetEnt, Microgaming, and Pragmatic Play for slots, and Evolution Gaming for live dealer games. That being said, there are tens of other game providers out there, all releasing new games regularly across several themes and styles.

Live casino games feature real dealers and real-time gameplay streamed from the provider’s studios or land-based casinos. You interact with the dealer and other players through a live video feed, providing an immersive and authentic casino experience from the comfort of your home.

The most popular live casino games tend to be traditional table games like Blackjack, Roulette, Poker, or Baccarat. But live dealer games are known for twists on classics with amplified win potential and gameshow elements, such as Crazy Town or Lightning Roulette.

Popular gaming strategies include the Martingale or Fibonacci systems in games like blackjack and roulette. Other strategies include card counting in blackjack and studying game theory for games like poker. That being said, there’s no guarantee for success, and each strategy comes with its own advantages and risks.

General Casino Bonus FAQ

This section covers everything from common bonus varieties to wagering requirements and other restrictions. Our thorough Q&A leaves no stone unturned.

Casinos commonly offer cashback, match bonuses, reload bonuses, free spins, and loyalty rewards to new and existing players.

Cashback refunds a percentage of losses bonus cash or real cash, match bonuses offer a percentage match of your deposit in bonus cash, reload bonuses offer extra funds on deposits, and loyalty rewards provide perks based on your activity.

To win real money with casino bonuses, you should familiarise yourself with bonus terms and wagering requirements, choose games with high RTP (Return to Player), and use effective bankroll management strategies.

Learn how to get the most out of any casino bonus with our article on how to win real money with no deposit bonuses.

Bonus codes, sometimes called promo codes, are provided by casinos to unlock specific bonuses or promotions. You enter these codes during the deposit or registration process to claim the associated bonus.

To get exclusive bonus codes, checking out the online casino promotions on this site is a great starting point. If any casino requires a unique code to activate the advertised bonus, we’ll always display it alongside the offer so you can copy it with a single click.

VIP players often enjoy exclusive bonuses, personalised rewards, faster withdrawals, dedicated account managers, invitations to VIP events, and higher betting limits. These perks are designed to enhance the gaming experience and reward loyal players and high rollers.

Once you register an account with an online casino you’ll be offered a no deposit bonus. This is a risk-free reward with the potential of a real cash win.

Once you’re ready to make your first deposit you’ll have the opportunity to pair it with a welcome bonus, which is usually a huge bundle of bonus cash and free spins. After that, every online casino’s promotion page contains multiple offers to boost every single cash deposit.

No Deposit Bonus FAQ

We cover how these risk-free bonuses work and how you can use them to win real money at online casinos. Learn how to choose the safest bonuses with the best terms.

A no deposit bonus is a type of promotion offered by online casinos that allows you to receive bonus funds or free spins without making a deposit. These bonuses are awarded upon registration and give you an opportunity to explore the casino and its games without risking your own money.

Remember that these are small bonuses, about $10 or 10 free spins, and they always come with terms and conditions like wagering requirements and win limits.

Yes. It’s possible to win real money with a no deposit bonus. However, it’s essential to understand the terms and conditions associated with the bonus, including wagering requirements, maximum cashout limits, eligible games, and any other restrictions that may apply.

Key bonus terms to look out for include wagering requirements, maximum cashout limits, eligible games, expiration dates, and any restrictions on withdrawal methods. Understanding these terms is crucial to ensure a smooth and successful bonus experience.

Wagering requirements for no deposit bonuses typically range from 20x to 60x the bonus amount, sometimes higher. We always advise our reader to stick to a wagering requirement of no higher than 35-45x.

Anything higher will be tough to fulfil, making it virtually impossible to convert any of your winnings into real cash.

To claim a no deposit bonus, simply sign up for an account at the online casino offering the bonus and it should be automatically credited to your new account. You’ll never be asked to deposit any funds.

Sometimes, you may need to enter a bonus code during the registration process or contact customer support to activate the bonus.

It’s essential that you consider the reputation of the casino offering the bonus, as well as the quality of its games, customer support, and overall user experience. Also, be mindful of responsible gambling practices and set limits on your gameplay to ensure a positive and enjoyable gaming experience.

Free Spins FAQ

Understand the different types of free spins available and the varying terms attached. We provide practical answers and tips to help you get the most out of your free spins bonus. 

Free spins are bonuses offered by online casinos that allow you to spin the reels of slot games without using any of your own money. They are typically given to you as part of promotions or bonuses and can result in real money winnings.

There are two primary types of free spins bonuses: no deposit free spins and deposit free spins. No deposit free spins are awarded without requiring you to make a deposit, while deposit free spins are given as part of a deposit bonus.

In-game free spins are bonus round features you can trigger within slot games themselves, usually by landing specific combinations or symbols on the reels. These free spins are part of the game’s mechanics and can give you additional wins without requiring an additional bet.

Common bonus terms for free spins include wagering requirements, maximum cashout limits, eligible games, and expiration dates. You should always carefully review these terms to understand the conditions attached to a bonus before committing to it.

Just like a no deposit bonus, wagering requirements for free spins bonuses can range from 20x to 60x the winnings generated from the free spins. The industry average is considered to be 35x, and it can be tough to complete wagering much higher than this and cash out your winnings.

As an existing customer, you can receive free spins through ongoing promotions, loyalty rewards, or special offers from the casino. Opt in to receive offers via email or SMS, or check the casino’s promotions page and you’ll be the first to hear about new free spins bonuses. 

No wager free spins are simply free spins bonuses where you don’t need to fulfil any wagering requirements before withdrawing your winnings. These kinds of free spins are much harder to come by, and casinos usually hand them out to loyal players in small amounts.

About the Author

Hi, I'm Laura Simpson, the Chief Editor at climatesmart.citieschallenge.org - With hundreds of reviews and thousands of no deposit bonuses, climatesmart.citieschallenge.org is certainly your one-stop destination for free online gambling. Our bonuses are updated daily and we pride ourselves on providing the highest percentage of working bonus, worldwide.